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Privacy Policy

Website: https://earthlightemporium.com

At Earth Light Emporium, we respect your privacy and are committed to protecting your personal information. As a small, eco-friendly holistic shop offering handmade wellness products, we value transparency and want you to feel safe while exploring our website.

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1. Information We Collect
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Comments & Interactions
When you leave comments or contact us, we may collect:

  • Your name, email address, and website (if provided)

  • Your IP address and browser information to help detect spam

Your profile picture may appear via Gravatar. Comments are visible to the public once approved.

Media
If you upload images (for comments or products), avoid including location data (EXIF GPS). Visitors may be able to extract embedded information from images.

Cookies
We use cookies to improve your experience:

  • Remember login details and preferences

  • Save comment information for convenience

  • Track site functionality and analytics

You may opt out of cookies in your browser settings, but some features may not work properly without them.

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2. How We Use Your Information
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We use the information collected to:

  • Respond to inquiries and comments

  • Improve website functionality and user experience

  • Process orders and provide customer service

  • Prevent spam and fraudulent activity

We do not sell your personal information to third parties.

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3. Embedded Content & Third-Party Services

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Our website may include embedded content such as videos, images, social media posts, or product listings. These external platforms may:

  • Collect data about your interactions

  • Use cookies or tracking technologies

  • Monitor engagement if you are logged into their services

We encourage you to review the privacy policies of any third-party services used, such as YouTube, Instagram, Wix, or payment processors.

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4. Data Sharing & Retention

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We only share your data with trusted third-party services necessary to:

  • Process payments

  • Detect spam

  • Ship orders

Comment & Account Data:

  • Retained indefinitely to approve follow-up comments or maintain account information

  • Users can request data export or deletion at any time

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5. Your Rights

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You have the right to:

  • Access the personal data we hold about you

  • Request deletion of your personal data (except where we are required to retain it for legal, security, or administrative purposes)

  • Opt out of marketing communications

To exercise your rights, contact us at Hello@EarthLightEmporium.com.

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6. Shipping & Order Information
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We may include your IP address or email when processing orders, tracking shipments, or sending updates. This helps ensure safe, accurate, and timely delivery of your handmade holistic products.

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7. Security
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We implement reasonable technical and administrative measures to protect your personal data from unauthorized access or disclosure. While no online platform is 100% secure, we strive to safeguard your information.

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8. International & Local Customers
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Currently, we only ship within the United States. Local pickup is available in South Raleigh, NC.

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9. Changes to This Policy
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We may update this policy occasionally to reflect changes in our practices or legal requirements. The most current version will always be posted on this page.

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10. Contact Us
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For questions about your privacy or data, email us at: 

Hello@EarthlightEmporium.Com

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